Accessing health records

Link Health & Community ® is owned by Latrobe Community Health Service. Latrobe Community Health Service is not subject to the Freedom of Information Act 1982. Requests for personal health information by clients or customers of Latrobe Community Health Service are regulated by the Health Records Act 2001.

If you would like a copy of your health record:

Please complete the Request to Access Health Information form, and along with:

a copy of proof of identity (ID), or
proof of your authority to act on another person’s behalf (if requesting for someone else)

email the form and required documents to privacy@lchs.com.au

If you would like your GP or Dental record transferred to LCHS from your previous clinic:

Please complete the Request to Transfer Records form, and along with:

a copy of proof of identity (ID), or
proof of your authority to act on another person’s behalf (if requesting for someone else)

email the form and required documents to records@lchs.com.au.

Alternatively, you can post a written request or completed form to us at:

Records Management Officer
Latrobe Community Health Service
PO Box 960
MORWELL VIC 3840

For further information, please contact the Records Management Officer at our Morwell Office on 1800 242 696.

If you wish to have your LCHS record transferred to another GP or dental clinic, please discuss this with your new clinic as they will have their own requirements.

If you are an information sharing entity and would like to request access to health records under the Child Information Sharing Scheme (CISS) or the Family Violence Information Sharing Scheme (FVISS):

Email privacy@lchs.com.au with your request along with:

The name of your organisation
Your name and job title
Client name and date of birth
Client address (unless supply of this information jeopardises client safety)
Reason for request
Legislative authority (CISS or FVISS)
Scope of information requested

CISS and FVISS information requests